The hotel is traditional and beautiful. The suites were spacious, comfortable and beautifully designed. The bar was great, and the cocktails were of a very good quality. Although there were a few issues with my stay, Lucy and the team did their very best to resolve the issues and ensure I had a pleasant and comfortable stay. Sometimes it’s not about the issues, but how they are resolved. I am grateful for this.
Doullally
January 2025
Every single staff member around the hotel (reception, housekeeping staffs walking around, breakfast restaurant staffs, and even random contractors that were fixing up some parts of the hotel) were EXCEPTIONALLY friendly and kind. Definitely have the best people vibes from any place I’ve ever visited. From the very first moment we stepped into the hotel, the staffs were cheery and accomodating to any requests we had. The rooms were incredibly comfortable and the hotel compound itself is beautiful. The buffet breakfast was excellent with a strong start on our very first morning serving a delicious serving of chicharron de chancho with a side of onion salad (this was on top of all the other “more traditional” breakfast foods such as bread, cereals, deli cuts and cheese, eggs made to order, sausages, etc.). On Sunday evening, we sat in the lobby and they turned on the fireplace for us while we had our drinks. Right till the very end of our stay (5 days, 4 nights), the hotel staffs maintained their high level of professionalism, friendliness, and helpfulness. We had an amazing stay here, thank you. Would definitely recommend to other travellers visiting Cusco.
Celastra
January 2025
The staff, location, and comfort are superb! An easy short walk to Plaza de Armas, the hotel is a lovely quiet oasis. The bedroom, public spaces, breakfast all exceeded expectations. Most of all, we commend the wonderful staff! Pleasant and helpful, they answered our questions, helped us get oriented, arranged taxis and made us feel so welcome. We would definitely stay there again and will recommend to any Cusco-bound friends. I have some trouble adjusting to altitude. The attentive staff even made that easier!
Mary
November 2024
Nice hotel in an old building with many outdoor mini plazas to explore. They have a nice sitting room for guests with Coca tea 24/7. Included breakfast looked really good (but we didn’t have it). The staff were kind, helpful and accommodating.
Anna
January 2025
Beautiful hotel situated right in the heart of Cusco. The rooms were spacious, clean and quite. The people at the front desk were awesome. They were very friendly and very helpful. For the price they charge, you can't beat this hotel.
Dan
October 2024
Excellent location, delicious breakfast, and incredible staff. Manager Alejandro Vilchez was most graceful and efficient when we had a transportation issue. The staff goes out of its way to make you feel welcome. We had a fantastic day and would recommended without hesitation. A baby alpaca visits in the mornings to greet the guests, an unforgettable experience!
Manuel
February 2025
Beautiful historic building, with a good location - close to the main square but in a quiet location. The staff are all very helpful. In particular we enjoyed the free pisco sour class with Roger (the hotel runs free activities everyday). They also have a baby alpaca in the terrace at breakfast time which was really cute. Rooms are spacious and comfy.
Maisie
May 2024
Clean, beautiful courtyards, comfortable bed and good breakfast included. Service staff at both the front desk and restaurant area were very helpful and attentive
Sara
April 2024
The hotel was very nice! Old colonial building or complex made into a nice hotel. We really enjoyed our stay there. We stayed there twice. The first time the room was a bit tight but the second time was much better. It all depends on the room you get. However it was very comfortable and the facilities were great. Room clean and comfortable. Breakfast was also really nice!
Miguel
December 2023
The staff at Casa Andina was exceptional, especially John. He made our breakfasts so enjoyable with his warm personality and willingness to go above and beyond. The hotel was very clean and well-maintained. Our suite was beautiful and we appreciated the extras (tea bar, photo ops with a baby alpaca, etc.). Great value for the money too. I travel a lot and have seen a lot of hotels around the world...this was one of my best experiences!
Kacie
April 2023
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